Information Security Engineer

(09/2022 - 08/2023)

● Administered, maintained and optimized the Web Application Firewall (WAF) and associated security tools such as intrusion detection/prevention systems, bot management, and content filtering for all of our web properties that average 2 billion hits per month.

● Developed and maintained policies and procedures for the WAF, including rule sets and threat intelligence feeds, to ensure proper traffic filtering and prevention of attacks such as SQL injection and cross-site scripting (XSS).

● Monitored and analyzed WAF logs and alerts to identify and mitigate web-based attacks and vulnerabilities.

● Worked with application development teams to ensure proper implementation of WAF rules and supportedsecure coding practices.

● Conducted vulnerability assessments on web applications to identify potential security weaknesses and recommended mitigation strategies.

● Participated in incident response activities, providing technical analysis and support to contain and remediated security incidents related to web applications.

● Researched emerging web application security threats and techniques, and made recommendations for enhancing the security posture of web applications and associated infrastructure.

● Collaborated with other security teams to ensure integration of web application security controls into the overall security program.

Information Security Analyst

(09/2020 - 9/2022)

● Worked in a Security Operations Center (SOC) that supported 30k+ internal team members and multiple web sites with over 2 Billion hits a month.

● Monitor and analyze security events and alerts from various sources such as Splunk ES, Crowdstrike, and network traffic to identify potential security incidents

● Conduct investigations and analysis of security incidents to determine the root cause, scope of impact, and recommend remediation actions

● Coordinate with other security teams and business units to ensure timely and effective response to security incidents and events

● Develop and implement detection rules and use cases for Splunk ES, Crowdstrike, and Microsoft Defender to improve detection capabilities and reduce false positives

● Develop and maintain documentation related to security operations and incident response procedures

● Participate in security awareness and training programs for employees to increase security awareness and promote security best practices

● Stay up-to-date with the latest security threats, trends, and technologies to ensure the effectiveness of security controls and processes

Team Leader / Web Operations Engineer

(01/2013 - 9/2020)

● Led a team of 12 software engineers and business analysts to support the flagship websites, www.quickenloans.com, and www.rocketmortgage.com collaborated with cross-functional stakeholders to gather requirements and guide team success in high-level projects, including multiple Super Bowl campaigns and Billion Dollar Bracket.

● Oversaw project management tasks using Agile methodology, achieved high completion rates, and met aggressive deadlines.

● Identified and fixed architectural issues as a Web Operations Engineer, ensuring the performance, security, and stability of over 10 websites serving millions of clients per month.

● Advised and reported on architectural and security issues based on data and trends from advanced monitoring tools and technical publications.

● Owned vendor relationships that provided services for web properties and worked closely with senior management, software engineering, security, and networking teams to develop and implement solutions.

● Developed and maintained all configurations for the CDN provider and web application firewall, and maintained all front-end web monitoring via Akamai Mpulse, Google Analytics, and custom in-house tools.

IT Solutions Analyst  / IT Manager

● Managed all launch/post-launch IT requirements within North American facilities and acted as a single point of contact between extended Syncreon IT and facility leadership.

● Drove out key business requirements from the plant leadership, translated them into workable solutions, and documented and distributed all IT processes, software, configuration, hardware, and infrastructure.

● Improved operations by developing production reports using Business Objects Crystal Reports via an Oracle 9i database and integrating and supporting a public web server for the internal Crystal Reports Enterprise environment.

● Established and performed training for new processes and systems and was a member of the local management teams.

● Led a team of 12-15 Operations Systems Coordinators at several different sites remotely to ensure all local technology was supported and kept up to date.

IT Manager

(01/2009 – 9/2010)

● Managed all IT requirements at James Group’s Dayton, OH export packaging facility and established a healthy relationship with the customer (General Motors).

● Increased production rates by implementing efficient IT and operational solutions.

● Managed an onsite support team for the end-user devices and troubleshooted many of the software issues with the custom Warehouse management software.

Operations Systems Coordinator

(09/2005 –12/2008)

● Supported IT systems of an export packaging facility with a strong emphasis on troubleshooting internal processes and maintaining various types of hardware.

Sergeant- Auxiliary Police

● Patrol and protect Trenton neighborhoods and parks on a volunteer basis and provided security for special events in the city when needed.

● Work closely with sworn officers in the department and provide support and backup as needed.

● Serve as an on-call first responder for emergency events in the city and surrounding communities.

Communications Officer

● Received emergency and non-emergency calls through the police telephony and local 911 systems and dispatched to the appropriate government agency.

● Entered and queried information through the Law Enforcement Information Network Database (LEIN).

● Supported Police and Fire personnel working in the field through radio transmission.

Education

Attended William Tyndale College for Music: Piano Performance

Rocket Mortgage - L.E.A.D. professional leadership training

Akamai Fraud Management

Akamai Web Performance Foundations

Akamai Devops Professional

Certifications

Comptia A+

Six Sigma Green Belt

Skills

Leadership • DevOps • Problem Solving • Communication • Risk Assessment • Vulnerability Assessment • Cyber Threat Intelligence (CTI) • Critical Thinking • Python (Programming Language) • Microsoft Office